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Support Specialist in Liverpool, NY at Raymour & Flanigan

Date Posted: 4/7/2019

Job Snapshot

Job Description

Our Solution Center team is the first point-of-contact in supporting our associates throughout our organization with their technology and application support needs. We use a state-of-the-art customer contact system to assure our associates phone and email calls for support are responded to and resolved as quickly as possible.

We are searching for an associate with demonstrated customer care skills with Information Technology experience who is looking to advance their career in the exciting and growing world of information technology!

Qualifications & Expectations:

  • Genuine caring and empathetic advocate in solving our associate support needs
  • Excellent interpersonal communication and listening skills
  • Ability to work as 'One Team' with associates from all functional areas of our organization
  • Strong troubleshooting and problem solving skills preferably related to Information Technology
  • Basic Microsoft Windows and Office knowledge
  • Thrive in a fast-paced, deadline-driven environment
  • Self-motivated, highly organized with a keen attention to detail
  • For internal candidates: Proficiency working with CCHOME or Sales Source
  • Perform additional functions that may be assigned at the discretion of management

At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success!

Raymour & Flanigan offers competitive compensation and a comprehensive benefits package:

  • Excellent Health, Dental & Vision Coverage
  • 401(k) with a Company Match
  • Paid Vacation and Holidays
  • Health Savings Account
  • Flexible Spending Account
  • Training and Development
  • Tuition Reimbursement Program
  • Generous Merchandise Discount
  • Short & Long Term Disability
  • Group Life Insurance
  • Specified Disease Insurance

Raymour & Flanigan proudly supports a drug and smoke free work environment.

Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, sexual orientation, marital or familial status, genetic information or other basis protected by law.