E-Commerce Assistant Manager in Liverpool, NY at Raymour & Flanigan

Date Posted: 7/9/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Liverpool, NY
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    7/9/2018

Job Description

Ecommerce Assistant Manager
NY - Liverpool

Job Description
Work closely with Raymour & Flanigan's Ecommerce Management Team in our premier Ecommerce Store to assist customers and help Sales Associates succeed! This position involves both coordination between our Ecommerce Store and other Raymour & Flanigan showrooms as well as the sales training of our strong Ecommerce Sales Associate team.
Expectations:
* Efficient multitasking individual, able to fulfill customer, associate, and email requests in rapid succession.
* Train and develop a high performing sales team.
* Works well in a team environment to assist making decisions for the store and enact plans.
* Responsible for overseeing all aspects of sales associate performance, sales, operations, and financial performance. Metric driven in implementing individual and team goals.
* Coordinate the operation of the Ecommerce Store by establishing goals for sales consultants.
* Set objectives, plan, organize, and direct sales associates to meet objectives and maximize their potential.
* Demonstrate integrity to responsibly handle both customer and associate concerns.
* Strong ability to coordinate customer shopping experience with physical store partners over email and phone.
* Coach each sales consultant to establish realistic sales goals for each month and develop an action plan. Offer them advice, support, and motivation to help them meet their sales objectives.
* Monitor each consultant's daily performance and compare it with that month's objective.
* Strong mentoring, coaching and development skills with the ability to motivate teams to achieve results.
* Assist sales consultants in the selling process whenever needed; enhance the customer shopping experience by participating in the sales process.
* Fosters customer culture that values creating incredible customer shopping experiences.
* Perform additional functions that may be assigned at the discretion of management.
Qualifications:
* Three years of leadership experience in retail management in a high volume environment.
* Computer skills and the ability to learn new programs.
* Proficient in Microsoft Office
* Desire to succeed within a revenue-driven atmosphere.
* Professional leader with excellent communication, interpersonal and organizational skills.
* Proven track record of sales success in a retail environment.
* Associates degree preferred.
* Flexibility to work a retail schedule that includes nights, weekends, holidays, and special events.
Physical Requirements:
* Frequently move about the Ecommerce Store over a 9 hour period to attend to sales associates' and customers' needs.
* Walking, standing or sitting for extended periods of time as associates' needs dictate.
Click here to view our competitive compensation and a comprehensive benefits package
https://careers.raymourflanigan.com/en-US/page/benefits

Raymour & Flanigan proudly supports a drug and smoke free work environment.

Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, sexual orientation, marital or familial status, genetic information or other basis protected by law.