IT Strategic Business Partner in Liverpool, NY at Raymour & Flanigan

Date Posted: 10/12/2018

Job Snapshot

Job Description

Strategic IT Business Partner

Raymour & Flanigan Furniture is currently seeking an enthusiastic Strategic IT Business Partner to join the technology team. The primary focus of this role is to bridge the gap between business needs and technology, to solve strategic business issues and drive enhancements in all areas of the business. When there is a solution effort going on, an IT Strategic Business Partner is involved to help facilitate the execution on behalf of the end user and drive the success of the effort. The Strategic IT Business Partner will focus on projects and initiatives spanning the entire enterprise or multi-departmental.

Job Duties and Description:
Demonstrated history of strong analytical, problem solving and interpersonal skills;
* Strong communication skills with the ability to communicate effectively across varied areas including technology, business units and leadership
* Build and maintain long-term strategic partnerships with key stakeholders
* Gain a deep understanding of department business needs and share perspectives on progressive ideas and emerging technologies to drive and deliver transformational change.
* Assist in submission of project requests, vendor selection and acquisition
* Seek out new services, service enhancements and efficiencies that align with business needs and enable business to efficiently execute their Keys to Success.
* Handle multiple projects effectively in a fast-paced environment;
* Analyze existing systems to determine their effectiveness in meeting the needs of end users;
* Develop strategies to better leverage existing systems in accordance with the business needs;
* Summarize and present complex issues to a non-technical audience;
* Maintain confidentiality and privacy of end user and company information
* Investigate problems/opportunities that require a clear strategy.
* Ensuring recommended changes are in line with the business strategy.
* Understanding the business to support identification of alternative strategies.
* Listen carefully to others, taking time to understand and ask appropriate questions without
* interrupting;
* Cultivate strong relationships with internal customer base, vendors, and other internal technical support personnel to provide strong project management services;
* Gather Business Requirements and create Quality Assurance documentation
* Perform additional functions that may be assigned at the discretion of management
* Other job duties based on business need.

Minimum Requirements:
Education and Experience
* Bachelor's degree and 10+ years of relevant experience or combination of education and relevant experience in IT leadership and strategy.

Knowledge, Skills and Abilities:
* Experience successfully managing long term client and vendor relationships
* Analytical expertise with experience in calculating return on investment
* Familiarity with ITIL (esp. Change Management, Service Management; Problem Management)
* The successful candidate will be purposeful, thoughtful, flexible and creative, bringing openness to change, knowledge of technology, and strategic breadth. At least 10+ years of progressive experience in complex, business-focused IT environments, including direct experience as an IT practitioner or senior level consultant.
* Demonstrate exceptional customer relationship skills and client relationship management experience; work collaboratively with clients, service managers, vendors etc.
* Technology expertise and leadership required, ability to assess technical solutions and designs against academic and business requirements to determine fit for client needs and maintain credibility with a technical audience of IT Directors and Senior Technologists
* Ability to develop and maintain knowledge of evolving trends in technology (e.g., Cloud, Mobility, Analytics, Productivity), and apply these to define opportunities for client organizations to deliver new academic and business capabilities and efficiencies.
* Ability to see how business, technology and operations all intersect, and present compelling value propositions that have clear benefits to the client community
* Prior experience with ERP systems, data warehousing, analytics and systems integration
* Collaborative leadership skills, ability to achieve results via cross-functional teams and manage complex problem resolutions
* Exceptional written and verbal/presentation skills, including the ability to effectively communicate in both highly technical and non-technical environments.
* Effective listening skills, with demonstrated ability to build constructive feedback loops.
* Experience writing effective proposals and success in establishing service agreements
* High level of accountability and follow-through, strong results-orientation
* Able to work with minimal supervision, and maintain grace even with the most difficult of clients
* Strong understanding of organizational dynamics with the ability to influence and effect change

At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success!
Raymour & Flanigan provides a full range of comprehensive benefit programs to help you achieve your wellness and financial goals which include:
* Health Insurance with Dental and Vision Coverage
* Company paid Life Insurance
* Company paid Short-term Disability
* 401(k) Retirement Plan w/ Company Match & Profit Sharing
* Voluntary Life and Long-term Disability Insurance
* Other Great Benefits:
* Weekly Pay
* Paid Vacation and Holidays
* Training and Development
* Tuition Reimbursement Program
* Generous Merchandise Discount

Raymour & Flanigan proudly supports a drug free and smoke free work environment.

Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, sexual orientation, marital or familial status, genetic information or other basis protected by law.